Business Office Support Skills Noncredit Certificate - Active
Department: Business
Approval: March 2016
Effective Semester: Fall 2017
Program Goal. Prepare students for entry-level business office positions. Topics to be covered include skills in Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook and OneNote), keyboarding, record keeping and general office procedures. Students who receive the certificate will be qualified to apply for such positions as: Office Clerk; Junior Office Assistant; Filing Clerk; Shipping and Receiving Clerk; Bank Teller; Desk Clerk; Call Center Representative; Appointment Setter; Receptionist, Dispatch Representative; Office Support; Data Entry Clerk; Legal Records Clerk; Cashier; Entry-level Clerical Support; Financial Teller; Front Desk.
Learning Outcomes
Upon completion of this program, students will be able to:

Advisory Entrance Requirements. Eligibility for noncredit ESL levels 5/6

Exit Requirements. Successful completion of all courses with a grade of C or higher. Typing 35+ net wpm with no more than a 10% error rate.

The minimum time for completion of this certificate is 2 semesters. Completion time will vary based on student preparation and number of classes completed per semester.

Courses Required for the Noncredit Certificate in Business Office Support Skills
Course Hours
Required courses:
AAPS 1111 - Orientation to Noncredit Certificate Programs 10.00
BOSS 5509 - Office Procedures for the 21 st Century 45.00
BOSS 4500 - Business English I 45.00
BOSS 4501 - Business English II 45.00
BOSS 4510 - Business Communications 45.00
BOSS 5501 - Keyboarding: Skill Development* 90.00
WOPR 9995 - Microsoft Word for Business I 45.00
WOPR 9996 - Microsoft Word for Business II 45.00
COMP 9900 - Microsoft Excel for Business I 45.00
COMP 9904 - Microsoft Excel for Business II 45.00
COMP 9901 - Microsoft Access for Business I 45.00
COMP 9910 - Microsoft Access for Business II 45.00
COMP 9928 - PowerPoint for Business 45.00
COMP 9936 - Outlook for Office Support 45.00
COMP 9977 - Microsoft OneNote 45.00
* Students may satisfy this requirement by passing an examination in keyboarding by typing 35 or more words per minute.
Total: 685.00
Total: 685.00